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Frequently asked questions

Straight answers, no fine print.

Everything closers ask before learning more about CoachMode. If your question is not here, email support@getcoachmode.com — a human reads every message.

The product

What is CoachMode?

An AI sales coach for high-ticket closers. It helps you roleplay before calls, generate scripts from your company info and talk tracks, get live objection handling during calls, and debrief afterward with notes that can be saved and pushed to your CRM.

Can I roleplay sales calls inside CoachMode?

Yes. CoachMode can roleplay complete calls, specific objections, or random objections with an AI buyer. It can create buyer profiles so you have to discover the buyer's pain, situation, and decision process instead of just practicing canned responses.

Does the AI learn from my real calls?

CoachMode is designed to become more useful as you run more real calls through it. Those conversations help the system reflect your actual selling style, common objections, and talk tracks so roleplay and coaching feel less generic over time.

Can CoachMode generate a script for my product?

Yes. Add your company profile, product information, extra context, and any talk tracks you already use. CoachMode can turn that into a sales script for your offer so you are not starting from a blank page.

Will it distract me on the call?

The opposite. It's built to be read in a glance — one move at a time, never a wall of text. Most closers report feeling more present, because the fear of the next objection is gone.

Can the prospect see or hear it?

No. It's a silent display on your screen only. Nothing touches the call itself, no bot joins the meeting. They just experience a sharper, calmer you.

Is this just ChatGPT with a new coat of paint?

No. It runs a real, proven closing methodology — and during white-glove setup we load your scripts and objection responses, so it coaches your playbook, not generic advice. The AI is just how the right move reaches your screen fast enough to use.

I don't have scripts. Is that a problem?

No. CoachMode can generate scripts from your company profile, offer details, added context, and any rough talk tracks you have. If you already have scripts, it can use those too.

What happens after a call?

CoachMode summarizes the call, debriefs what you did well and what needs work, saves the call notes, and can push everything to your CRM so follow-up does not depend on memory.

Compatibility & setup

Does it work on Mac and PC?

Yes — CoachMode is a native desktop app for both macOS and Windows. The application asks which one you use so we can prep your onboarding.

Does it work with Zoom, Google Meet, and Microsoft Teams?

Yes, all three. It sits beside the call — no integrations to configure, nothing joins the meeting.

I sell over the phone, not video. Can CoachMode still fit?

Yes — tell us about your setup. CoachMode is built around live selling moments, whether those happen on video or phone-based workflows.

How long does setup take?

Under 5 minutes to install. CoachMode users also get a complimentary one-on-one white-glove session (a $499 value) covering installation, the full product, your scripts, and your objection responses.

Access & fit

What happens when I ask to learn more?

The CoachMode team reviews what you sell, how many calls you take, and where deals are slipping. If CoachMode looks like a fit, you will hear back with the best next step.

Who is CoachMode best for?

High-ticket closers, founders, sales reps, coaches, consultants, agencies, course sellers, and B2B software teams that rely on live conversations to close revenue.

Who is it not for?

It is not built for low-ticket checkout businesses, people who are not actively taking sales calls, or anyone looking for a generic notetaker.

Can it work for a sales team?

Yes. The core value is consistent live guidance during calls and cleaner feedback after calls, which can help teams coach from the same playbook.

Privacy

What happens to my call audio?

Audio is transcribed in real time to power the live coaching, and the transcript drives your recap and grade. Your calls are your business — nothing is shared, and nothing is visible to anyone but you.

Do I need to tell my prospect about it?

Call-recording and consent laws vary by state and country, and it's your responsibility to comply with the ones that apply to your calls — the same as any call-recording or notetaking tool.

Question answered? Good.

If CoachMode sounds relevant to your calls, tell us what you sell and where your conversations are getting stuck.